Planning is an essential part of a sales and marketing strategy and much attention should be given, but while this may look good on paper it will result in no revenues unless it is put into action. No one ever wins a lottery prize without buying a ticket and in business terms, revenues may not be realised unless action occurs in the marketplace. Within the pharmaceutical industry, there is much more to be gained than the simple consummation of a contract and the exchange of products, as reputations must be protected, end-users and professionals educated and company position satisfied. There are a lot of subtle steps involved when establishing a client account and ensuring that values are transferred and objectives met. It is so important to develop and train a meaningful sales and marketing team and a pharmaceutical consulting firm has widespread and intense experience in this arena.

Each sales executive must be a team player and top management must ensure this is the case. From an overall perspective, effective marketing requires good management of this team and this is where pharmaceutical consultants are worth their weight in gold. Visualisation is an important tool within sales and marketing and results must be quantified, with control and measurement at all levels. The daily initiatives must be seen as part of an overall and tangible goal and the team should be able to work as a cohesive unit for best results to be achieved.

When all is said and done, the workforce must get out into the market and engage with clients and potential prospects. There is a time and a place for the planning and charting of the program, but no sales are made until executives interact in the real world. While a sales team may be composed of experienced players, there is nevertheless a lot to learn about the health care industry in particular and training is an essential part of staff handling. A poorly educated sales team may be unaware of some significant problems that they could encounter, resulting in wasted time and potential clients lost to other competitors. In most cases, pharma consulting firms fully understand how important time management is and how effective implementation is not possible in the wider scheme without strict adherence and application.

It is never good to assume anything, as this could lead to confusion and delay. Effective implementation requires a level of awareness that comes as part of a true playing team. Each member has a significant contribution to make and these contributions should be visible and not opaque. Eliminate procrastination and encourage action. An effective sales person must be assertive, outgoing and creative.

When in the marketplace, the salesman or woman must be fully up to speed on product details, benefits, solutions and item availability, but must also be an effective manager, able to prioritise and still achieve stated benchmarks and goals. Effective implementation requires core skills, but also ongoing training and perfect management, both for the individual and for a marketing force as a whole. Generally, pharmaceutical consulting organisations are by far best positioned to take on these critical challenges.

Alan Gillies is the Director of L2L Consulting, an elite pharmaceutical consultancy firm which specialises in Strategy Development and Implementation Excellence for prestigious multi-national organisations.